From artwork submission to final delivery — here's everything you need to know about working with Silkworm on your custom order.
Send us your artwork files through our contact form or email. We accept a wide variety of file formats to make the process as smooth as possible for you.
Vector files (AI, EPS, PDF) give us the most flexibility and produce the sharpest results. If you only have a raster file, our design team can recreate it as a vector.
No problem! Our in-house graphic design team can create one for you. Just describe what you're looking for and we'll get to work.
Standard turnaround is 7-10 business days after proof approval. Rush orders are available for an additional fee.
Yes! We can provide a pre-production sample for larger orders. Ask your account rep for details.
We stand behind every order. If something isn't right, contact us immediately and we'll make it right.
Our team is ready to help. Send us your files and we'll take it from there.
Submit Artwork